

- #Optus claiming i spent money how to#
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If you had other ID documents stolen such as your passport or driver’s licence, along with your Medicare card number, then you’re likely at a higher risk of identity fraud. Replacing your Medicare card in this way will give you an almost-identical Medicare number as you did previously, and only the last digit will change. You can go to Services Australia to get a new Medicare card number. Only Optus customers who used their Medicare card to verify their identity have had this data exposed, and the telco says it’s communicated with all contactable customers who were impacted. A further 26,000 expired Medicare card numbers were also taken, which is 4,000 more than first thought. Optus’ revised numbers identified 17,000 valid Medicare ID numbers that have not expired were stolen in the hack – that’s an additional 2,100 more than first reported. On October 7, the telco announced that more Medicare ID numbers had been exposed than originally thought. Medicare numbers of Optus customers have also been exposed by the data breach.
#Optus claiming i spent money plus#

More details on how the Optus data breach affects passports is available on the APO’s website. If you had your New Zealand or international passport exposed in the cyberattack, head directly to Optus’ passport information page. Optus says it’s finalising the process for reimbursing passports, and will have more information available next week. While those who had their passport number stolen in the Optus hack are no longer required to renew their passport, Optus says there are “specific circumstances” where it will cover the cost of replacing passports for those who are still concerned. Affected customers are still able to verify their identity in person using their passport. The DVS is used by banks and government departments such as Centrelink to check your identity, so by blocking stolen passport numbers in the DVS, affected Aussies are at a lower risk of identity fraud.
#Optus claiming i spent money verification#
This is because Optus has provided the stolen passport numbers to the Documentation Verification Service (DVS), meaning they can no longer be used to verify your identity online. The Australian Passport Office (APO) has now advised that impacted individuals do not need to replace their Australian passport, and it is still safe to use for travel. Optus has stated that 150,000 passport numbers were exposed in the Optus breach.

#Optus claiming i spent money how to#
We have a dedicated guide on how to get a new Australian driver’s licence in each state and territory.
#Optus claiming i spent money driver#

Customers that didn’t have valid contact details have been sent a letter to their last known mailing address.Customers in all states and territories that were contactable have been notified if their driver’s licence was breached.Here’s what you can do to prevent identity theft. Regardless of whether you’re in that group, if you’re one of the millions impacted by the Optus data breach you should make it an urgent priority to take steps to safeguard yourself. Optus is now working with the Australian Federal Police (AFP) and other agencies to identify the 10,000 individuals who are at heightened risk of identity fraud, a process which is still ongoing at this point. On September 27, an anonymous online account claimed that it had deleted the stolen data and no longer planned to sell it, but this change of heart came after the hacker had already leaked the records of 10,000 Optus customers online.
